GCA Security and Technical Features

GCA SECURITY AND TECHNICAL FEATURES

At GCA, we understand the importance of security and technical efficiency in a learning management system (LMS). We have designed our platform to ensure that your data and learners' information are protected while providing a seamless and user-friendly experience. Below is an overview of the technical and security-related features of the GCA platform.

Technical Features

Web-Based Interface

The GCA platform has a web-based user interface, accessible through popular browsers such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

Customizability

GCA allows you to create new fields, tables, screens, and modify existing ones. You can also re-label names of existing fields and customize the platform’s appearance using CSS.

Responsive Design

The platform is designed to be responsive, allowing you to zoom the user interface up to 400% without loss of information or functionality, and without requiring scrolling in two dimensions.

System Requirements

The platform can be accessed via a browser on desktop or mobile devices, with supported operating systems including iOS 12 or higher and Android 8.0 or higher.

Regular Updates

The platform is updated monthly, ensuring you always have the latest features and improvements.

Integration Capabilities

GCA offers a wide range of integration options with other systems and applications, including netFORUM Enterprise AMS.

Mobile App

GCA includes a standard go-learn app or a custom white-labeled app for iOS and Android devices, allowing offline access and synchronization.

Security Features

Data Access

Only administrators, GCA Account Managers, and GCA Tech Support have access to data within the Start Early database.

Perimeter Security

GCA maintains an information security management system (ISMS), which is ISO 27001 certified.

Hosting

The platform is hosted on Amazon Web Services, ensuring a secure and reliable hosting environment.

Business Continuity

GCA has a robust business continuity plan in place to ensure minimal downtime in case of unforeseen events.

Support

GCA provides end-user support, non-incident requests, and software defect reports and requests. Remote assistance and support are available via email, phone, and video conferencing.

Documentation

Comprehensive online documentation is available, providing information on platform features and functionalities.

Training

GCA offers various training options, including on-site training, customized online training, and access to the Docebo online university.

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