Dealing With Conflicts

About This Course:

The aim of this course is to

• Explore some common causes of conflict.
• Learn about recognising conflict and the importance of dealing with conflict effectively.
• Explore ways to deal with conflict and investigate different methods of conflict management.

Learning Objectives:

• Define the term ‘conflict’.
• Give examples of some common causes of conflict.
• Describe ways you might deal with conflict.

Learners will also be able to:

• Apply conflict management techniques to a workplace setting.

Learners might also aim to:

• Demonstrate some specific techniques to help deal with conflict.

Certificate:

• Upon successful completion of this course, learners will receive a digital Certificate of Completion from Global Childhood Academy.

Time to Complete:

Approx. 1 Hour