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GCA Security and Technical Features

At GCA, we understand the importance of security and technical efficiency in a learning management system (LMS). We have designed our platform to ensure that your data and learners' information are protected while providing a seamless and user-friendly experience. Below is an overview of the technical and security-related features of the GCA platform.

Technical Features:

  1. Web-Based Interface: The GCA platform has a web-based user interface, accessible through popular browsers such as Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
  2. Customizability: GCA allows you to create new fields, tables, screens, and modify existing ones. You can also re-label names of existing fields and customize the platform’s appearance using CSS.
  3. Responsive Design: The platform is designed to be responsive, allowing you to zoom the user interface up to 400% without loss of information or functionality, and without requiring scrolling in two dimensions.
  4. System Requirements: The platform can be accessed via a browser on desktop or mobile devices, with supported operating systems including iOS 12 or higher and Android 8.0 or higher.
  5. Regular Updates: The platform is updated monthly, ensuring you always have the latest features and improvements.
  6. Integration Capabilities: GCA offers a wide range of integration options with other systems and applications, including netFORUM Enterprise AMS.
  7. Mobile App: GCA includes a standard go-learn app or a custom white-labeled app for iOS and Android devices, allowing offline access and synchronization.

Security Features:

  1. Data Access: Only administrators, GCA Account Managers, and GCA Tech Support have access to data within the Start Early database.
  2. Perimeter Security: GCA maintains an information security management system (ISMS), which is ISO 27001 certified.
  3. Hosting: The platform is hosted on Amazon Web Services, ensuring a secure and reliable hosting environment.
  4. Business Continuity: GCA has a robust business continuity plan in place to ensure minimal downtime in case of unforeseen events.
  5. Support: GCA provides end-user support, non-incident requests, and software defect reports and requests. Remote assistance and support are available via email, phone, and video conferencing.
  6. Documentation: Comprehensive online documentation is available, providing information on platform features and functionalities.
  7. Training: GCA offers various training options, including on-site training, customized online training, and access to the Docebo online university.